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The Customer Comes Second
$26.99Tom Peters says “Hal Rosenbluth’s story is one of the great unsung business success sagas — and in this fully revised and updated 10th anniversary edition of The Customer Comes…
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The Satisfied Customer
$27.95A leading expert redefines customer service for the twenty-first century In a world where consumers have access to an abundance of free information about purchase alternatives, business managers…
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